Saying to someone who may be suicidal, depressed, anxious or suffering any mental health concern, “I hope they get the help they need“ without any action to actually help them is no different then saying the exact same thing to someone who becomes critically injured physically who can’t help themselves and requires medical attention.
When we know someone is struggling mentally there are many things that we can do to help them or we can walk away and ‘hope’ they get the help they need. The choice is there to be made but I assure you that hope is NOT a plan. 
If someone is struggling, provide the details and I will help navigate the options of helping them. If we do nothing, that choice could be deadly. 
If someone IS in treatment, don’t assume they’re in the best treatment.
~mh 💕